kbazi Terms and Conditions

Last updated: 2026

These terms and conditions ("Terms") govern the use of the kbazi platform and all its services. These Terms form a legal agreement between the user ("you" or "player") and kbazi ("we", "us", or "platform"). By accessing the platform or creating an account, you agree to all of these Terms.

These Terms contain important information. Please read the entire document carefully. If you have any questions, contact us via 24/7 live chat or at [email protected].

Table of Contents

1. General Provisions
2. Eligibility and Registration
3. Account Management
4. Deposits and Withdrawals
5. Bonuses and Promotional Offers
6. Gaming Rules
7. Prohibited Activities
8. Responsible Gaming
9. Privacy and Data Protection
10. Limitation of Liability
11. Dispute Resolution
12. Changes to Terms

1

General Provisions

kbazi is an online gaming and betting platform that provides casino games, sports betting, and other gaming services for users in Bangladesh. These Terms apply in accordance with the laws of Bangladesh and are effective under Bangladesh Standard Time (BST, UTC+6).

1.1 Application of Terms

These Terms apply to the use of all kbazi services, games, promotional offers, and any part of the website. If you disagree with any part of these Terms, please refrain from using this platform.

1.2 Language and Communication

kbazi provides support in both Bengali and English for the convenience of players in Bangladesh. All formal communication can be made via email at [email protected] or through 24/7 live chat.

1.3 Relationship with Other Policies

These Terms must be read together with our Privacy Policy, Responsible Gaming Policy, and specific promotional terms and conditions. In the event of any conflict, these main Terms will take precedence.

2

Eligibility and Registration

2.1 Age Requirement

To participate on the kbazi platform, you must be at least 21 years of age. Gaming by minors is strictly prohibited. We may request a valid identity document for age verification at any time.

For ages 21+ only: If any person opens an account using a false age, that account will be cancelled and all winnings may be forfeited.

2.2 Registration Eligibility

To open an account with kbazi, you must meet the following conditions:

You must be 21 years of age or older.
Only one account may be opened in your name.
All information provided at the time of registration must be accurate and truthful.
You must not reside in any jurisdiction where this type of gaming is strictly prohibited.
Your account must not have been previously suspended or cancelled by kbazi.

2.3 Registration Process

You must provide accurate and current information when registering your account. If any information changes, update your account as soon as possible. kbazi may request additional identity verification documents at any time.

2.4 Single Account Policy

Each person may operate only one account. If multiple accounts are found, all accounts will be cancelled and the associated balances may be forfeited.

3

Account Management

3.1 Account Security

Maintaining the security of your account is entirely your responsibility. Do not share your login details (username and password) with any third party. kbazi will never ask for your password.

3.2 Unauthorized Access

If you notice any unauthorized access or suspicious activity on your account, contact us immediately at [email protected]. kbazi will not be liable for any loss resulting from negligence in protecting your account.

3.3 Account Suspension or Cancellation

kbazi reserves the right to suspend or cancel an account without notice in the following circumstances:

In the event of a breach of these Terms.
If fraud or fraudulent activity is suspected.
If it is proven that an account was opened using false information.
If evidence of operating multiple accounts is found.
For legal reasons or regulatory requirements.

3.4 Account Closure Request

If you wish to close your account yourself, please contact our support team. All pending withdrawals will be processed before the account is closed.

4

Deposits and Withdrawals

4.1 Payment Methods

kbazi currently supports three major mobile financial services in Bangladesh: bKash, Nagad, and Rocket. Please note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

4.2 Minimum Deposit and Withdrawal Limits

Minimum deposit: ৳500 (for each payment method).
Minimum withdrawal: ৳800.
Standard withdrawal time: 5–30 minutes.

4.3 Deposit Process

Deposits are generally added to your kbazi account instantly. If there is a delay in processing a deposit for any reason, please contact our support team with proof of the transaction.

4.4 Withdrawal Process

Before requesting a withdrawal, make sure that:

Your account verification has been completed.
All applicable wagering requirements have been met.
The withdrawal amount is above the minimum limit (৳800).

Withdrawals are generally processed within 5 to 30 minutes. In special circumstances where additional verification is required, the time may increase.

4.5 Same Mobile Number Policy

For security purposes, withdrawals may only be made to the mobile financial account used for deposits. Withdrawals to third-party accounts are not permitted.

5

Bonuses and Promotional Offers

5.1 Welcome Bonus

kbazi offers an attractive welcome bonus for new players: 200% bonus on the first deposit, up to ৳10,000.

5.2 Bonus Examples

If you deposit ৳1,000 → bonus ৳2,000 → total balance ৳3,000.
If you deposit ৳12,000 → bonus up to ৳10,000 → total balance ৳22,000.

5.3 Wagering Requirement

A 10x wagering requirement applies to the welcome bonus. Wagering is calculated only on the bonus amount, not on the total of the deposit and bonus.

Wagering example: For a ৳2,000 bonus, you must place ৳2,000 × 10 = ৳20,000 in bets before winnings from the bonus can be withdrawn.

5.4 Bonus Usage Rules

A bonus may only be claimed once per account.
The validity period for using a bonus will be stated in the applicable promotional terms.
Bonuses cannot be withdrawn directly — they are for gameplay use only.
Attempting to claim bonuses through multiple accounts will result in the bonus being cancelled.

5.5 VIP Program

The kbazi VIP program has three tiers that reward regular players:

Bronze: Weekly cashback up to 0.4%.
Silver: Weekly cashback up to 0.8%.
Gold: Weekly cashback up to 1.2%.

You can advance to a higher VIP tier based on your gaming activity.

5.6 Changes to Promotional Offers

kbazi reserves the right to change, suspend, or cancel promotional offers, bonus terms, or VIP benefits at any time. Advance notice will be given where reasonably possible before any changes.

6

Gaming Rules

6.1 Game Fair Play

kbazi is committed to ensuring fair play. All games operated on our platform are verified and use neutral Random Number Generator (RNG) technology. The outcome of each game is completely independent and not dependent on previous results.

6.2 Betting Rules

Each game has specific betting rules that are displayed during gameplay. Players are advised to understand the rules of the relevant game thoroughly before placing a bet.

6.3 Technical Issues

If any technical issue occurs during a game (network disruption, server error, etc.), kbazi will assess the situation and take appropriate action. In such cases, system logs will be used as the final reference.

6.4 Winnings

The amount of winnings in each game is determined according to its specific rules. If an abnormal winning amount is displayed due to a technical error, kbazi reserves the right to correct or cancel that amount.

6.5 Sports Betting

All odds and information provided in the sports betting section are for gaming purposes only. In the event of a change in the outcome of an event, the decision of the relevant sports governing body will be considered final.

7

Prohibited Activities

The following activities are strictly prohibited on the kbazi platform:

7.1 Fraud and Deception

Opening an account using a false identity.
Abusing the bonus system or engaging in bonus arbitrage.
Operating multiple accounts.
Making deposits using third-party funds.
Attempting to influence game outcomes using software or automation tools.

7.2 Illegal Activities

Money laundering or using funds from illegal sources.
Using the platform for terrorism financing or any other illegal purpose.
Colluding with other players to manipulate outcomes.

7.3 Consequences of Violations

If involvement in prohibited activities is proven, we reserve the right to take the following actions:

Immediate suspension or permanent termination of the account.
Full forfeiture of the account balance.
Notification of the relevant authorities.
Legal action for damages.

8

Responsible Gaming

kbazi believes that gaming is a form of entertainment. We encourage players to play responsibly and actively work to prevent problem gaming.

8.1 Self-Control Features

We provide the following tools to help you manage your gaming:

Setting deposit limits (daily, weekly, or monthly).
Session time limits.
Self-exclusion feature.
Activity history review.

8.2 Signs of Problem Gaming

If you notice any of the following signs in yourself, please seek help:

Repeatedly increasing bets to recover losses.
Problems in family or professional relationships due to gaming.
Spending money beyond set limits.
Thinking excessively about gaming.

To learn more about problem gaming and get support, visit our Responsible Gaming page or contact us at [email protected].

9

Privacy & Data Protection

9.1 Data Collection

kbazi collects personal information necessary for registration and service delivery. This information is stored under strict security measures and protected through SSL encryption.

9.2 Use of Information

The collected information is used for the following purposes:

Account verification and management.
Payment processing.
Fraud prevention and ensuring platform security.
Providing customer support.
Meeting legal obligations.

9.3 Sharing Information with Third Parties

Your personal information will not be shared with third parties, except in the following cases:

Payment processing partners (bKash, Nagad, Rocket).
Based on valid requests from law enforcement agencies.
Where necessary for fraud prevention.

To learn more about our data protection policy, please read our Privacy Policy page.

10

Limitation of Liability

10.1 Service Availability

kbazi strives to ensure uninterrupted service, however temporary disruptions may occur due to technical issues, maintenance, or unforeseen circumstances. We will not be held responsible for such disruptions.

10.2 Internet Connection & Devices

It is the player's own responsibility to arrange the internet connection and device required to use the platform. kbazi will not be liable for any loss resulting from network disconnection or device issues.

10.3 Gaming Losses

Gaming inherently carries financial risk. kbazi is not liable for any financial loss resulting from voluntary participation in gaming.

Gaming is for entertainment. Only bet an amount whose loss will not significantly affect your financial situation.

11

Dispute Resolution

11.1 Complaint Submission Process

If you have a complaint against kbazi, follow the steps below:

Step 1: Report the issue through our 24/7 live chat. Most issues are resolved immediately.
Step 2: If not resolved via live chat, send a detailed message to [email protected].
Step 3: If the email response is also unsatisfactory, discuss filing a formal complaint.

11.2 Resolution Timeframe

We aim to resolve all complaints as quickly as possible. Complex cases may require additional time for investigation.

11.3 Final Decision

kbazi's authority shall have the final say on all dispute-related matters, unless evidence of a technical error is found.

12

Changes to Terms

12.1 Right to Make Changes

kbazi reserves the right to modify these terms at any time. Players will be notified in a timely manner in the case of significant changes.

12.2 Notice of Changes

If any changes are made to the terms, this page will be updated and the date of the change will be noted. You are advised to check this page regularly.

12.3 Meaning of Continued Use

Continuing to use the platform after changes to the terms means you have agreed to the new terms. If you do not agree to the new terms, please stop using the platform and contact us to close your account.

If you have any questions or comments about these terms, please contact our support team: [email protected]