kbazi's Privacy Policy
Your personal information is completely safe with us — here is a detailed description of how kbazi collects, uses, and protects your data.
Introduction
kbazi is a trusted online gaming platform for Bengali-speaking players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what information we collect while you use kbazi's website and services, how that information is used, and what steps we take to protect your personal data.
By using our services, you are agreeing to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy applies to all services, platforms, and websites of kbazi. We reserve the right to update this policy at any time, and users will be notified of significant changes.
What Information We Collect
kbazi may collect various types of information. The details are described below:
2.1 Personally Identifiable Information
- Name, username, and password (in encrypted form)
- Email address and contact information
- Date of birth (for age verification)
- Mobile phone number
- Identifying information linked to bKash, Nagad, or Rocket accounts (for transaction verification)
2.2 Activity-Related Information
- Gaming history and betting records
- Deposit and withdrawal transaction details
- Login times, session duration, and account activity
- Records of bonus and promotion usage
2.3 Technical Information
- IP address and device identification information
- Browser type and version
- Operating system information
- Date, time, and list of pages accessed on the website
- Referral URL (where you came from when you arrived at our site)
Purpose of Data Use
Collected information is used only for the following legitimate purposes:
- Account Management: Creating, verifying, and securing your account and completing the login process.
- Service Delivery: Running gaming features, bonuses, and all kbazi services smoothly.
- Financial Transaction Processing: Completing deposit and withdrawal processes via bKash, Nagad, and Rocket.
- Customer Support: Responding to your questions, complaints, and assistance requests.
- Fraud Prevention: Detecting and preventing unauthorized access, money laundering, and other suspicious activities.
- Responsible Gaming: Monitoring users' gaming behavior to identify problematic gambling patterns and providing support when needed.
- Service Improvement: Analyzing user experience to improve the quality of the platform.
- Legal Obligations: Retaining information necessary to comply with applicable laws and regulations.
kbazi never sells your personal information to third parties or uses it for marketing purposes.
Cookies & Tracking Technologies
kbazi uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience using the service.
4.1 Essential Cookies
These cookies are essential for the basic functioning of the site — such as maintaining login sessions, ensuring security, and remembering your preferences. Blocking these cookies may prevent the service from working properly.
4.2 Analytical Cookies
We use analytical cookies to understand how users are using the site. Information collected through these cookies is generally anonymous and is used only to improve service quality.
4.3 Cookie Controls
You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some parts of our service to not work properly.
Sharing Information with Third Parties
kbazi does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:
5.1 Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete financial transactions. This information is governed by the respective party's own privacy policy.
5.2 Security Services
Certain information may be shared with specialized technology partners to detect fraud, verify identity, and ensure cybersecurity. These partners are contractually obligated to maintain the confidentiality of the data.
5.3 Legal Obligations
Information may be disclosed as required to comply with court orders, lawful requests from law enforcement agencies, or applicable law.
5.4 Business Transfers
In the event of a company merger, acquisition, or sale of assets, user information may be transferred. We will notify users in advance in such circumstances.
Data Storage & Security
kbazi applies industry-standard security measures to protect your information. Our platform uses SSL encryption technology, which keeps data fully secure during transmission.
6.1 Technical Security Measures
- All data transmission secured through SSL/TLS encryption
- Use of password hashing and salting technology
- Firewalls and intrusion detection systems
- Regular security audits and penetration testing
- Restricted staff access and role-based permission system
6.2 Data Retention Period
We retain information for as long as necessary. Even after an account is closed, some information may be kept for a defined period for legal, regulatory, or legitimate business reasons. Once the required period ends, information is securely deleted.
While we ensure the highest security measures, no internet-based service is 100% secure. If you notice any suspicious activity, contact us immediately at [email protected].
Your Rights
As a user of kbazi, you have the following rights over your own personal information:
You have the right to request details about what information we hold about you.
You may request the correction of any inaccuracies in your personal information.
In certain circumstances, you may request the deletion of your personal information (except information subject to legal obligations).
In certain circumstances, you may request that the processing of your information be limited or suspended.
You may object to the processing of your information for marketing or profiling purposes.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within a reasonable time.
Protection of Minors
kbazi is for individuals aged 21 and above only. Our services do not intentionally collect any information from minors or target them.
We have age verification measures in place during the registration process. If we become aware that a minor's information has been inadvertently collected, it will be deleted immediately and the associated account will be closed.
If parents or guardians have any concerns, please contact us at [email protected]. We will take immediate action.
Policy Changes
kbazi reserves the right to update or change this privacy policy at any time. If significant changes are made to the policy, we will notify users in the following ways:
- By displaying a clear notice on the website
- By sending a message to the registered email address
- By showing a consent message after login
If you continue to use the service after a revised policy is published, it will be assumed that you have agreed to the new policy. We therefore recommend visiting this page regularly.
If You Have Questions or Complaints
If you have any questions, concerns, or complaints about this privacy policy, kbazi's support team is always here for you.
Available 24/7 — in both Bengali and English
For privacy-related requests, please email us with your account details and a full description of your request. Our team will respond as quickly as possible.